Please be careful and check!
This site is designed for use by businesses engaged in “quarrying, mining, tunneling, large civil engineering works, road construction, large
construction equipment rental” and related designated repair businesses.
- We are not a sales dealer for Caterpillar Japan, Volvo Japan, Cummins Japan, Kobelco Construction Machinery (Bomag), Wirtgen Japan, Nippon Donaldson, Mitsui E&S, etc. Each part introduced on our website is procured and supplied from our own network.
- Part numbers and trademarks are used for reference purposes only and do not imply that the parts are supplied by the manufacturer, dealer, etc.
- In principle, the parts we provide are brand new, genuine genuine parts, but we also handle some OEM and aftermarket parts. Please check with us each time you place an order or make an inquiry.
- All orders will be delivered to our company in Sagamihara. As a rule, we will ship using our designated shipping service. We accept prepayment (payment in advance) and cash on delivery shipping as a convenience, but we are not responsible for any damage or loss of items during shipping.
- There may be cases where some parts cannot be provided due to fluctuations in inventory depots caused by the time difference between when an estimate is made and when an order is confirmed.
- If the delivery date is delayed due to transportation conditions, etc., cancellation is possible, but we will not be liable for any losses arising from the delay.
- The quality guarantee varies depending on the type and type of part. Please check the details before purchasing. Returns are not accepted except for incorrect products.
- Defective or faulty parts will be replaced free of charge within 3-4 days. Returns will not be accepted unless the product is incorrect. We will not be liable for any part replacement costs or machine operation loss resulting from rework.
- As a general rule, we cannot accept returns other than for incorrect products.
- In principle, invoices are not issued by mail. Please download them from your company page each time.